Privacy Policy

Last Updated: February 17, 2025

1. Introduction

Pursue Your Potential (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website savvacoaching.com (the “Website”) and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Data Controller

Pursue Your Potential Herenstraat 41 Hilversum, Netherlands

For any questions or concerns regarding this Privacy Policy or your personal information, please contact our Data Privacy Manager: Email: privacy@savvacoaching.com

3. Information We Collect

We collect personal data for specific, explicit, and legitimate purposes and only process it in ways compatible with those purposes. We collect the following types of information:

3.1 Personal Data You Provide to Us:

Account Information: When you register for an account, we collect your name, email address, password, and optional profile information.
Coaching Information: Information related to your coaching sessions, goals, progress, and any materials you upload or create within your private account.
Communication Data: When you sign up for our newsletter, register for webinars, or contact us, we collect your name, email address, and any other information you choose to provide.
Payment Information: If you make purchases through our Website, our payment processors collect payment information necessary to process your payment.

3.2 Information We Collect Automatically:

Usage Data: Information about how you interact with our Website, including log data (IP address, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data).
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We use your personal data for the following purposes:

To create and manage your account
To provide you with access to your coaching materials and sessions
To communicate with you regarding your account, webinars, and other services
To send you our newsletter (if you’ve opted in)
To process your payments
To improve our Website and services
To comply with legal obligations
To protect our rights and prevent fraud

5. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal bases:

Your consent
Performance of a contract (when you register for an account or purchase services)
Compliance with legal obligations
Our legitimate interests (such as improving our services or preventing fraud), provided they do not override your fundamental rights and freedoms

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

As long as your account with us remains active
As required to comply with legal obligations
As necessary to resolve disputes or enforce agreements

When personal data is no longer necessary for these purposes, we securely delete or anonymize it.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your personal data with:

Service Providers: Third-party vendors who help us operate our Website, conduct business, or provide services (e.g., hosting providers, payment processors, email service providers).
Legal Requirements: When required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset.

All third-party service providers are required to maintain the confidentiality and security of your personal data and to process it only as instructed by us.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

9. Your Data Protection Rights

Under the GDPR, you have the following rights:

Right to Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate personal data.
Right to Erasure: Request deletion of your personal data under certain circumstances.
Right to Restrict Processing: Request restriction of processing under certain circumstances.
Right to Data Portability: Receive your personal data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact our Data Privacy Manager at privacy@savvacoaching.com. We will respond to your request within 30 days.

10. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Staff training on data protection

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

11. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this privacy policy periodically to stay informed about our data practices.

14. Complaints

If you have a concern about our privacy practices, please contact our Data Privacy Manager. You also have the right to lodge a complaint with a supervisory authority in the EU member state where you reside.

15. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Savva Coaching Herenstraat 41 Hilversum, Netherlands Email: privacy@savvacoaching.com